Snailax Massagers Review: The Ultimate Guide!

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Snailax Massagers is one of the leading online retailers for massagers. From hand-held massage guns to full-body massage mat there is a massager for everyone.

This Snailax Massagers review delves into this American brand to see what customers love about the range of massage products.

Snailax Massagers Review

Snailax manufactures a wide range of stress-relieving and pain-relieving products and is one of the leading online retailers of quality massagers, including massagers of all types:

  • hand-held massagers
  • full body massage mats
  • dual-head massagers
  • foot massagers
  • massage car cushions.

The brand is reliable, and ships all US orders within 5 days and aims to give customers the best massagers at affordable prices. It also offers a full refund for any purchase made within the last 30 days, as well as a 90-day refund if the product has any issues. In addition, the customer service is friendly and efficient.

Snailax have been around for a long time and their mission is:

to “slow down your fast-paced stressful life to a slow snail-like pace.”

@Snailax Misson Statement

Where Is Snailax Massagers Located?

While all Snailax products are manufactured in Singapore, the company’s headquarters are located in Michigan, in the United States.

snailax massager reviews

Pros And Cons Of Snailax Massagers

What We Like!

  • Fantastic range of massagers for the whole family
  • Great Return Policy
  • Helpful customer service team

What We Don’t Like!

  • Some quality issues

Customer Favorities

SNAILAX Massage mat

Shiatsu Kneading Massaging Cushion

This versatile massage cushion will be the favorite thing in your home or car, as offers the perfect massage anytime and anywhere.
SNAILAX Massage gun

Snailax Massage Gun

The affordable massage gun is effective, quiet and comes with four massage heads to provide a great massage when you need it.
SNAILAX Massage pad

Snailax Massaging Heating Pad For Shoulders

In just two minutes Snailax’s heating pad will provide relief for those aching joints and muscles.

Snailax Massager Product Reviews

Shiatsu Kneading Massaging Cushion With Heat And Vibration Control

The Shiatsu massage chair pad features spot massage, which allows you to concentrate the kneading on one area for pin-point relaxation, in addition to three massage zones that focus on relaxing your full back, upper back, and lower back. 

The Shiatsu massager is full of features including four deep kneading massage nodes which travel up and down your back, relaxing it completely. All nodes are adjustable to fit your body’s curves, making the massage extremely comfortable. 

Furthermore, the Vibration Seat Massager has three levels of intensity and provides a comfortable massage to your hips and thighs. The chair also includes Soothing Heat Therapy, which warms your back while relaxing tense muscles throughout your entire back, lumbar, and shoulders, allowing you to unwind after a long day.

Snailax’s shiatsu massage chair is also incredibly versatile, the pad size can be adapted to a range of chair and sofa sizes, additionally it is portable and easy to operate.

Snailax back massager

The Shiatsu massaging cushion with heat has received over 3,000 reviews, all of which are four or five stars, with the exception of one, resulting in an average rating of 4.8 stars. 

What Customers Say!

Customers raved about the massaging cushion, leaving a slew of positive feedback. The following are some of the comments: 

  • If you like a deep massage, it’ll deliver. 
  • I have back problems, and whenever I use it, I feel immediate relief. 
  • It soothes my back, and the heat feature is a bonus. 
  • Instructions were simple to follow and assisted in loosening my stiff back.
  • It reaches those hard-to-reach places.

While there was only one negative reviewer who stated that the massaging cushion had stopped working, customers found several areas that could be improved: 

  • The massage was a little too much for me, and I tried to tone it down to no avail.
  • The heat option is too cool for some customers.

Memory Foam Full Body Massage Mat

The full body massager mat is designed with soft and comfortable polyurethane memory foam as padding, the high-density memory foam provides you with superior comfort and great pressure relief. Featuring a flexible and foldable design the full body massager mat works fine on the bed, couch, recliner, chair and floor, and can be folded easily for transport and storage.

The mat has ten invigorating vibrating Massage motors that provide a soothing vibrating massage to your entire body, helping to relieve stress, tension, and fatigue. Additionally it has a heat option that is optional, the six heating pads target heat zones in the neck, upper and lower back, lumbar, thighs, and legs, soothing and relaxing tense muscles and improving circulation.

SNAILAX Massage mat

To date, the memory foam full body massage mat has 1600 reviews and an average star rating of 4.8 stars.

What Customers Say!

This massage pad is a customer favourite, as evidenced by the incredible reviews, all of which are four or five stars.

Customers reported that the pad relieved even the most severe aches, and that it worked so well that they fell asleep on it, which was not an issue due to the built-in shut-off timer. They also enjoy the various vibrating and heating modes and areas.

Cordless Back Massager With Handheld Percussion

Another popular option among customers is the cordless back massager with handheld percussion. The handheld massager is powered by a rechargeable lithium-ion battery, making it not only compact but also portable, allowing you to enjoy a massage whenever and wherever you want.

The massager relieves muscles by applying mild pressure to knots and sore muscles; additionally, the heated massage feature soothes away discomfort and relaxes knots, leaving you ready to face the next day.

Furthermore, the massager has four interchangeable massage heads, three automatic massage modes, and three speed settings that can be adjusted as desired.

SNAILAX Massage gun

Another customer favourite. The cordless percussion back massager received 4.8 stars from 236 customers. 

What Customers Say!

While the majority of the reviews were positive, we did find two negative ones. One customer stated that the product was only used once before it began to malfunction, while another stated that the massager simply did not deliver and was uncomfortable to use.

The rest of the reviews were positive, with customers saying things like:

  • I wish I had discovered this product sooner!
  • It has something for everyone, with different modes, massaging heads, and a heat option.
  • It’s the first handheld massager that doesn’t hurt my hands when I use it.
  • I like how the handle design aids in delivering the massaging action in just the right spot.

2-in-1 Shiatsu Kneading Foot and Back Massager

The 2-in-1 Shiatsu Kneading Foot and Back Massager with Therapeutic Heat is Snailax’s best-selling foot massager. It is ergonomically designed with flexible shiatsu massage nodes to deliver the perfect foot massage from your heels to your toes, and it can also be used as a back massager to relieve back pains.

The heated foot massager has a 3-button toe control panel that allows you to turn the massager on and off with your toes. To relieve pain, flexible massage nodes deliver a rolling massage with three optional modes and three intensity levels. Furthermore, the two optional heating levels provide the ideal heated foot warmer to relieve tired and achy foot muscles, enhancing the foot massage further.

snailax foot massager

The Shiatsu Kneading foot and back massager is another hit with consumers, the massage has 1,774 reviews and an average review rating of 4.6 stars.

What Customers Say!

Customers agree that the foot massager is ideal for providing immediate relief after a long day on their feet and recommend it to anyone who has tired feet.

Customers reported that it relieved pain in their feet and calves and increased circulation in their feet and lower legs. The device quickly heats up, and the nodes feel great on the bottom of your feet.

There were a number of negative reviews, many of which stated that the massager did not perform as expected, with many claiming that the device only tickles your feet and you can barely feel the balls rotate. In addition, we discovered a number of complaints about the device being defective and not staying on for longer than a few minutes.

Similar retailers:

Snailax Massagers Reviews From Other Sources

GNGuide visits various review sites as part of our Snailax massager review to gain a better understanding of what customers think about the brand’s massage products.

Our review began on one of the larger review sites, ReviewMeta, where the brand received an impressive 4.2 stars from 14,544 reviews. 

We then went to We looked at the reviews for the Shiatsu massage cushion with heat, which had over 4,000 reviews. To date, the massage cushion has received an average rating of 9.2 out of 10. 

Moving on, we looked at Amazon, which had similar results to the other sites we looked at; here are some of the review scores: 

  • Shiatsu back, shoulder, and neck massager with heat – 28,117 reviews with a 4.4 star rating 
  • Snailax cordless neck and back massager has 2,949 reviews with a 4.5 star rating. 
  • Full body massage chair pad – 2191 reviews and a 4.4 star review rating.
  • Memory Foam Massage Mat with heat – 5,268 reviews and a 4.2 star rating.

Overall, we determined that, while the review scores were not as high as those displayed on the Snailax website, the comments in the reviews we read were similar, and customers were very satisfied with their Snailax massagers.

snailax massagers

Customers’ opinions:

Customer service: Overall, we determined that, while the review scores were not as high as those displayed on the Snailax website, the comments in the reviews we read were similar, and customers were very satisfied with their Snailax massagers.

Quality: The quality of the Snailax massagers received mixed reviews. Some customers thought the massagers were well-made and of high quality, while others had problems with their products not working properly (although we must say the customer service team sent replacements to the majority of these reviewers).

Price: Many reviewers were ecstatic about the price of Snailax massagers. When compared to Snailax’s competitors’ massagers, many customers found the brand to be an excellent value. Customer comments include the price being fantastic, and a great massager for the price.

Snailax Massagers Social Media Stats

Snailax Massagers has a growing fan base on both Facebook and Instagram. The @Snailax Facebook page has over 11.3k likes, and the Instagram page has almost 1k likes. Both pages are great for staying up to date on the brand’s latest news and products.

Where Can You Buy Snailax Massagers?

We recommend purchasing Snailax massagers directly from the Snailax website to ensure you receive the extended warranty. Alternatively, the brand sells a wide range of products on Amazon.

SNAILAX Massagers review

Snailax Massagers Promotions and Discounts

We look for discounts and promotional codes as part of our GNGuide Snailax Massagers review to ensure you get the best deal possible.

Sign Up To Snailax Massagers Emails

When you sign up to receive Snailax massagers emails, you’ll receive a one-year extended warranty on your purchase and a 10% off coupon code.

Snailax Coupon Codes

Click on the button below and type GNGUIDE in the coupon code box when you check out to receive 15% off your purchase.

Contact Snailax Massagers

If you require any more information, or if you need to contact the brand directly, you can contact their support team:

  • Call: 1 (734) 709 6982
  • Email:
  • Use the contact form
  • Check out their support and customer tools page

Snailax Massagers Frequently Asked Questions

Does Snailax Massagers Have a Return Policy?

You have 30 days from the date of purchase to return any Snailax massager for any reason and receive a full refund. Additionally, if your Snailax massager breaks down during normal use, you can return it for a full refund or a replacement within 90 days.

Snailax Massagers Shipping Policy

Shipping is free on all US orders; however, shipping is free for orders over $100 and $6.95 for orders under $100 if you live in Hawaii or Alaska. You should receive your order within seven days.

Does Snailax offer international shipping?

The following are some of the international destinations where the brand ships:

  • Canada – Orders over $50 receive free standard shipping, while orders under $50 receive $6.95.
  • Australia and New Zealand – Free standard shipping to Australia and New Zealand on orders over $79.99 USD, and $6.95 for orders under $79.99 USD.
  • Europe – Orders over $79.99 USD receive free standard shipping, while orders under $79.99 USD receive $6.95.
snailax review

Snailax Massagers Review Conclusion: Is It Worth It?

To summarise our Snailax massagers review, we discovered that the brand offers a wide variety of massagers for everyone, from full body massage mats to foot massagers, so you’ll be able to find the perfect massager for your needs.

While a few customers reported faulty devices (the majority of which were covered by the excellent warranty and returns policy), the majority of reviewers raved about their Snailax massager and found the brand to provide excellent products as well as excellent customer service.

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